While writing this piece, I am sitting in one of the restaurants at the second level of the Bangkok airport. I understand this blog has been “abandoned” for quite some time, as same as many “did-not-make-to-mainstream” bloggers, plus the covid effect, really did a number on us. Most of us have found new challenges outside of the points and miles community. So rest assured, even though we are no longer invited as speakers at the conferences or as eager to show off our “once-in-life-time-trips”. We will come back if we have ever made mistakes or being mistreated, so you do not have to repeat our bad experience.
A Diagnosis: How can Switch Health improve their faulty Customer Experience and leave fewer Canadians stranded abroad?
January 2, 2022
If you are a jet setter like me, the two-year domestic life might have taken a toll on you. After the vaccination, you might have made plans, changed plans and kept it minimal. It would be best if you still…
About two years ago, I started to practice Intermittent Fasting (IF) as I have gained so much weight from a period of stressful time with family matters. While we may not likely set foot on an airplane anytime soon for…
It seems that we are having another media field day on CTA (Canadian Transportation Agency)’s updated FAQ regarding whether allowing the Airlines to provide vouchers instead of a refund. While all the media, big or small, are claiming victory over the CTA’s newest clarification. They seemed missed a crucial fact: CTA is not backtracking anything, rather than clarifying the misleading information they have provided in March. For what it matters, they are not willing to do anything about retracing the Statement of Voucher (SOV).
It is a difficult time for both airlines and passengers. We, at TWP would try our best to provide advises and information to those passengers who are in need of the help. I wish you can get back to your family soon.